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Loan Five Webinar Series

WINTER 2023 Sessions

WINTER 2022 Sessions

We will explore the benefits of work study staff supporting financial aid offices. We will debunk myths, highlight ways in which student staff can elevate your office work and projects, and most importantly, how you can support student career development and foster an enriching learning environment

We will explore the world of canned responses, and how introducing them to Ryerson’s FAO has decreased processing turnaround, improved the student experience, and created a tangible service standard for staff to model.

The Bursary for Students with Disabilities (BSWD) program continues to grow in volume, and we are always looking for ways to leverage one another’s expertise in administering the program

The Bursary for Students with Disabilities (BSWD) program continues to grow in volume, and we are always looking for ways to leverage one another’s expertise in administering the program

This session will be a guided report-building opportunity following a step by step presentation to help you learn some Excel tips that can be used for your data transformation needs - particularly helpful when manipulating large data files like the year to date file.

WINTER 2021 Sessions

Deep Dive: Maintaining interest-free status for Ontario Students (CIFS and Schedule 2)

Interest-free status is the period in which OSAP student loans do not accrue interest, and no repayment obligations are expected of the student. 

Maintaining interest-free status is an important part of the student loan journey. As FAOs, it is important to understand what this means, and how to support students. 

CIFS and Schedule 2

We reviewed:

  • the two types of interest-free applications: Continuation of Interest-Free Status (CIFS) for full-time students, and Schedule 2 for part-time students;

  • eligibility guidelines;

  • application process; and 

  • next steps after the application is denied or approved.

 

OSAP 101: Editing OSAP applications

 

Having a solid understanding of the OSAP application is foundational when it comes to minimizing and correcting errors, understanding assessments, identifying potential appeals, and maximizing student funding.  Learn how you can leverage the administrative portal to better serve your students.

OSAP 101: Editing OSAP applications

We will take you through the administrative side of the student portal. Specifically, we will focus on how to read the administrative portal to look for appeal opportunities, review of assessment, and eligibility for funding.

 

Deep Dive: Family Breakdown Review

 

OSAP expects dependent students to provide parental information on their application. If parental information is unavailable because of a break in contact or estrangement, a family breakdown review can be considered. Students must demonstrate that a serious and permanent breakdown of the relationship has occurred.

Family Breakdown

Join us as we explore the family breakdown review process.

 

All [onboard]! How Ryerson onboards financial aid staff

 

Join us as we guide you on a journey of reflections, teachings, and learning. You will also be presented with a tangible six-step strategy for onboarding that can be immediately implemented within your own units. 

All [onboard]

Watch as we take you through the Ryerson financial aid department’s step-by-step guide to effective employee onboarding.

FALL 2020 Sessions

Dive Deep: Appeals and Reviews

 

Join us as we take a deeper dive into the world of appeals and reviews. In this session, we covered three OSAP appeals/reviews: Request to Use Parent’s Estimated Income, Request to Use Spouse’s Estimated Income

and the Personal Circumstance Review.

Dive Deep: Appeals and Reviews

In part one of this series, begin to unravel the different parts of the OSAP portal to support you in answering inquiries and providing advising.

Mastering the ONekey Portal​

 

Join us for this session and explore the many different functions of the ONekey OSAP portal. The focus will be on student inquiries and advising by reviewing: OSAP policies, procedures and communications.

Mastering the ONekey Portal

In part one of this series, begin to unravel the different parts of the OSAP portal to support you in answering inquiries and providing advising.

All about the CSLP​

Join us as we explore the Canada Student Loan Program (CSLP), and take a closer look at:

  • who the CSLP is

  • the different grant programs administered through the program

  • assessment and distribution of CSLP funds

  • restrictions

  • reports

All about the CSLP

A high-level overview of the Canada Student Loan Program (CSLP)

OSAP 101

Remember the last time you didn’t know something? How did that make you feel? Our goal is to equip you with the tools and resources you need to better understand this complex program, and by extension, become an even better champion of the OSAP program!  The OSAP 101 webinar series is great for new staff to the world of financial aid (less than 2 years of financial aid experience), as well as anyone needing a refresher. If you missed our live webinar, check out the presentation PowerPoints and recorded video's.

OSAP 101 - Part I

Helping students fund their education: OSAP, bursaries, scholarships and awards.

OSAP 101 - Part II

Stakeholders and key players: MCU, NSLSC and the institution.

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